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Product & Collection
What products does Saforia sell?
Saforia makes premium, comfort-first intimates: cotton padded bras (Cuddlecot), an adjustable air pushup bra (AeroLyft), spandex padded wired bras (Spandura), seamless spandex & cotton panties, camisoles and nipple covers. Shop the full launch collection on our Shop page.
Are Saforia bras suitable for Indian weather?
Yes. We use breathable cotton blends and micromesh linings designed to wick moisture and stay comfortable in heat and humidity.
What is AeroLyft and how does it work?
AeroLyft is our adjustable air-push cup system: a tiny valve lets you add or release micro-amounts of air to dial lift. It’s reversible, tested for comfort and perfect for backless/strapless looks.
Do you sell plus-size or inclusive sizing?
Yes — we design for a broad range of sizes. Check each product’s size options on the product page and use our Fit Quiz for tailored suggestions.
Are your nipple covers reusable?
Our nipple covers are reusable if cared for correctly — wash gently, air-dry, and store in the pouch provided. Replace adhesive pads per care guidelines.
Sizing, Fit & Finding Your Size
How do I measure my bra size at home?
Measure band under the bust snugly; bust at the fullest point while relaxed. Use the difference (bust − band) with our size chart or take the 60-second Fit Quiz for a recommended size.
What should I do if I’m between sizes?
If between sizes: for wired bras choose the larger cup; for wireless bras choose the larger size for comfort. Use the Fit Quiz or contact support for personalised help.
How accurate is the Saforia size chart?
Our size chart is tested across many body types. If you’re unsure, pick the larger cup/band combo and use our easy first-time exchange if needed.
Which Saforia bra is best for backless outfits?
AeroLyft is designed for backless and strapless looks — adjustable lift, adhesive tabs and a low-profile back.
Which bra is best for everyday comfort?
Cuddlecot (cotton padded) and our non-wired wireless styles are best for breathable, everyday comfort.
Orders, Shipping & Delivery
Do you ship across India?
Measure band under the bust snugly; bust at the fullest point while relaxed. Use the difference (bust − band) with our size chart or take the 60-second Fit Quiz for a recommended size.
How much does shipping cost?
If between sizes: for wired bras choose the larger cup; for wireless bras choose the larger size for comfort. Use the Fit Quiz or contact support for personalised help.
How can I track my order?
Our size chart is tested across many body types. If you’re unsure, pick the larger cup/band combo and use our easy first-time exchange if needed.
How long until my order ships?
AeroLyft is designed for backless and strapless looks — adjustable lift, adhesive tabs and a low-profile back.
Can I change my order after placing it?
Cuddlecot (cotton padded) and our non-wired wireless styles are best for breathable, everyday comfort.
Returns, Exchanges & Refunds
What is your returns & exchange policy?
We offer easy exchanges on first purchases within 7 days of delivery (item must be unworn, unwashed and with hygiene tags). See the full Returns page for details and exceptions.
Can I return or exchange underwear for hygiene reasons?
For hygiene safety we accept exchanges only on first-time purchases if items are unworn with hygiene tags intact. Please contact customer support to initiate an exchange.
How do I start an exchange or return?
Go to My Orders → select the order → click “Request Exchange/Return”, or email help@saforia.example with order number and reason. We’ll reply with next steps.
How long does a refund take?
Refunds are processed within 5–7 business days after we receive and inspect the returned item; the exact time to reflect in your account depends on your bank or payment provider.
Who pays return shipping?
For exchanges due to size issues we offer a pre-paid return label for first-time exchanges. For buyer remorse, a standard return shipping fee may apply. Include this policy in checkout and returns page for transparency.
Care, Washing & Durability
How do I wash my Saforia bras and panties?
Machine-wash cold on gentle cycle or hand-wash. Use a laundry bag for bras, fasten hooks, use mild detergent and air-dry flat. Do not tumble dry on high or use bleach.
How do I clean AeroLyft adhesive areas?
Gently clean adhesive with mild soap and water, air-dry; avoid lotions on adhesive area. Replace adhesive inserts as recommended in the product care guide.
How many washes will a bra last?
With proper care, our bras retain fit and feel for 6–12 months depending on wear frequency. Rotate bras to extend lifespan.
Can I tumble dry Saforia underwear?
Avoid tumble drying. High heat can damage elastics and adhesives. Air-dry flat for best longevity.
Materials, Safety & Product Tech
What fabrics does Saforia use?
We use pre-washed cotton blends, breathable micromesh, high-recovery spandex and skin-safe silicone for specific accessories. Fabric details are listed on each product page.
Is AeroLyft safe on sensitive skin?
AeroLyft materials and adhesives are skin-tested; however, if you have known adhesive sensitivities or allergies, test a small patch or contact support for advice.
Are your wires metal or plastic? Will they poke?
Our wired bras use soft, flexible wires designed to flex with movement and reduce poke. If you experience discomfort, contact us for fit advice or exchange.
Are your products eco-friendly?
We’re taking steps: minimal recyclable packaging, pre-washed fabrics to reduce off-gassing, and waste-conscious patterning. We’ll publish more sustainability milestones as we scale.
Payments, Security & Offers
What payment methods do you accept?
We accept UPI, major debit/credit cards, netbanking and popular wallets. COD available in select pin codes. All payment pages use secure, PCI-compliant gateways.
Do you offer discount codes or referral offers?
Yes — we run seasonal discounts and customer referral programs. Sign up to the Saforia Circle for early access and promo codes.
Is it safe to save my card on the site?
We do not store card details on our servers; payment processing is handled by secure, PCI-compliant payment partners.
Wholesale, Retail & Partnerships
Do you supply boutiques or do wholesale?
Yes. We offer boutique consignments and wholesale packs. Email – retail@saforiaindia.com with your business details and MOQ inquiry.
How can I become a Saforia influencer or brand ambassador?
Fill the Influencer form (link in footer) or email partnerships@saforiaindia.com with your social handle, audience size and why you love Saforia. We run both gifting and paid collaboration programs.
Do you work with retailers like Nykaa and Myntra?
We’re onboarding marketplaces selectively; check our About page for the latest retail partnerships and where to buy offline.
Troubleshooting & Support
My tracking shows delivered but I haven’t received the parcel — what now?
Check with neighbors and your building office first. If not found, contact support with your order number; we’ll open an investigation with the courier and update you.
Item arrived damaged — how do I report it?
Snap a photo of the damage and email help@saforiaindia.com within 48 hours of delivery. We’ll prioritize replacements or refunds based on the issue.
My coupon code didn’t apply — why?
Check coupon terms (min. order, selected products, expiration). If valid and still failing, share a screenshot with support and we’ll help apply it manually.
Policy & Legal (shorts)
Do you charge GST?
Yes — applicable GST is shown on the invoice and included in the checkout price.
Where is Saforia based?
Saforia is designed and headquartered in India. Manufacturing partners are India-based to reduce lead times and improve oversight.